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Financial Difficulties

Do you ever feel as though you are steadily sinking in terms of your debts?

There’s no doubt we now live in a credit driven society where it’s never been easier to obtain credit. With loans and credit cards being thrown at us from every angle, it’s easy to see why the number of personal debt problems and bankruptcies are rapidly increasing.

The No1 rule if you have Debt Problems is
Don’t ‘Bury your head in the sand’ talk to your creditors, professional advisers or debt advisory services like the Citizen Advice Bureau. As the saying goes ‘a problem shared is a problem halved’.

Dealing with debt problems can often manifest further into emotional, health and stress elated problems causing a lot of despair and frustration.

Unfortunately, a common tendency amongst people with debt problems is to ‘bury their head in the sand’ and hope it goes away. This is just basic human nature mainly due to the perceived embarrassment of having debt problems.

Having debt problems is nothing to be ashamed about (can happen to anybody), if you do find yourself in this predicament, you’re not alone, every year several million UK adults experience financial difficulties and debt repayment problems.

8 steps to take if you are experiencing financial difficulties

  1. Don’t bury you head in the sand.
    If you are struggling to make payments, the best thing you can do is inform your creditors of the situation immediately; they will be more sympathetic than you maybe think and will try and help you work towards a solution.

    N.B. Ignoring your creditors only makes it worse. It might not be a phone call that you want to make but put yourself in their position, if you were lending to a customer who ran into difficulties, wouldn’t you rather be aware of their problems than suddenly receive no payments?
  2. Always! Always! Always!
    If you can’t afford the contractual payment, at least make a token payment to each creditor each month, regardless of the scale of your financial difficulties as your creditors and the courts (if it goes that far) will look on your situation far more favourably if you have made an effort to pay at least something each month.
  3. Draw up a Budget Plan
    Using a budget planner or piece of paper, sit down and list all of your household income and expenses, just doing this exercise may highlight areas where you can save money.
  4. Eliminate Unnecessary Day to Day Spending
    Go through each item on the budget and see if you can reduce the cost, this may mean cutting back on luxury items (e.g. sky tv) or having less nights out etc, but it may be what’s needed to get you back on track.
  5. Take Professional Advice to Save Further.
    You can always shop around to see if you can save money by switching deals on mortgage, loans, credit cards, insurance, utilities etc. Initially, we recommended you seek the help of a mortgage or financial adviser for this as they can look at your situation and explore all the avenues and solutions available to you and advise you accordingly.
  6. Seek Further Specialist Assistance
    If you have gone through all the above steps and are still having problems, you can contact the following specialist organizations who are equipped to help with financial difficulties ~

    Consumer Credit Counselling Service (C.C.C.S.) ~ www.cccs.co.uk or 0800 138 1111
    CCCS is a registered charity that can provide you with free confidential advice and support.
    National Debt Helpline ~ www.nationaldebtline.co.uk ~ 0808 808 4000
    National telephone helpline for people with debt problems, the service is free.
    Citizens Advice Bureau ~ www.nacab.org.uk or visit a local branch if you would prefer to discuss your financial difficulties face to face with a counsellor.
    Debt Management Companies ~ for a fee, these companies will deal with your creditors on your behalf and help you put a budget and debt management plan together.
  7. Put Together a Debt Repayment Plan
    The first thing the advisory organisations will do is help you prepare a debt repayment plan. In a nutshell, this involves preparing an accurate monthly budget to determine the amount of income you can afford for debt repayment and a list of all your creditors and amounts owing. This list is then sent to each creditor so they can see your financial situation. You then make a payment each month to your creditors by dividing up (pro-rata) the available income on the budget plan.
  8. Finally
    If your financial difficulties are severe you may be referred to an insolvency practitioner for further advice to explore the routes of Individual Voluntary Arrangement (IVA) or Bankruptcy. These are the last resort and may seem drastic but they are legally binding protection orders and put an end to all creditor correspondence and any intimidation. Your credit status will be severely affected but they will stop all correspondence from creditors and end all the mental stress and anguish. See you local telephone directory to find a local insolvency practitione

Do's and Don'ts

  • DO take action immediately, the longer you leave it, the worse it gets.
  • DO try to stay calm and try not to feel guilty or afraid - even if threats are being made.
  • DO seek professional help for any health, emotional or family problems that may arise from the stress of having financial problems.
  • DO consider telling your family and friends as they may be able to help you – a problem shared is a problem halved. Letting your partner know (if they don’t already) the entire situation can be very difficult but is essential, you need their support.
  • DO make sure that you are claiming all the allowances and benefits to which you are entitled. Millions of pounds in allowances and benefits go unclaimed every year and creditors will expect you to have considered all the options.
  • DON’T bury your head in the sand, the problem won’t solve itself
  • DON'T borrow more money to pay off existing debts without taking professional advice (preferably independent).
  • DON'T spend money on non-essential things.

Obtaining Your Credit File

Your credit file contains important information that shows how you have conducted your financial affairs over the previous 6 years. It’s this information that companies use to assess any applications you make for credit.

Under the data protection act you are entitled to see a copy at anytime (for a small fee) and take action if you discover incorrect information on your file.

Had credit problems or been refused?

It is certainly worth checking your file if you have ever been refused credit or you live at the same address as someone (even a previous occupant) who has bad credit, as this can be linked to you.

Obtaining Your File

If you wish to obtain a copy of your credit file, there are three main credit reference agencies you can get it from. For a fee, you can either request a copy of your credit file be sent to you or you can access it online. The contact details are as follows -

Experian Ltd
Consumer Help Service
PO Box 8000
Nottingham
NG80 7WF

Tel: 0844 481 8000

www.experian.co.uk

Equifax PLC
Credit File Advice Centre
PO Box 1140
Bradford
BD1 5US

Tel: 0870 010 0583

www.equifax.co.uk 

Callcredit Limited
One Park Lane
Leeds
West Yorkshire
LS3 1EP

Tel: 0870 060 1414

www.callcredit.co.uk

How to Correct any Errors/Inaccuracies on your Credit Report

Contact the appropriate creditor to dispute the incorrect item, as long as you have proof that the item in question is incorrect, it should be resolved quickly. If the creditor finds that the disputed information is indeed incorrect, the creditor is required by law to update its records both internally and with the credit reference agencies it deals with, usually within 28 days.

If you find an inaccuracy with one credit agency, you may want to get your credit report from the other two agencies to see if their reports contain the same error. After you've corrected an error with one agency, the other agencies should eventually receive the corrected information. But for prompt correction, it's best to contact each of the three agencies yourself.

If You Cannot Resolve a Disputed Item

You have the right to attach a 200-word statement, free of charge, explaining the nature of your disagreement. Your statement will become part of your credit file, and will be included each time your credit file is accessed.

Adverse Credit Terminology

If a borrower has a history of poor credit, this is often referred to as Adverse Credit, the common terminology is explained below ~

  • Arrears - this describes the amount the borrower is behind in his mortgage repayments schedule. The amount is usually measured in either pounds or months.
  • Bankruptcy - a corporation, firm or individual, who, via a court proceeding, is relieved from paying all debts once assets have been surrendered to an appointed third party designated by the court.
  • County Court Judgments (CCJ) - is an adverse ruling by a County Court against a person who has not satisfied their debt payments with their creditors. Once the ruling has taken place it will be recorded against the person’s credit history and will appear every time a credit search is done for the next six years making it more difficult to obtain credit.
  • Default - this is a failure of an individual to make payments on a mortgage at the correct time or to not comply with the mortgage companies requirements.
  • Individual Voluntary Arrangement (IVA) - is a means of protecting yourself from your creditors by entering into a legally binding agreement supervised by an Insolvency Practitioner. Usually a monthly instalment is paid over 3 to 5 years with the remainder of the debt then written off although in some cases a lump sum payment is made or a mixture of both.
  • Repossession - is where the Lender takes over ownership of the property, usually for non-payment of the mortgage and is accompanied by legal eviction of the occupants.
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